Building Winning Websites.

In a few words; Big Decision is a growing and energetic web agency that provides high-quality web sites, development, digital marketing and other online services to small and medium-sized businesses. We strive to understand our clients’ precise needs, then provide them with a solution that both looks great and delivers results for their business.

We’re here to build winning websites and solve problems. We believe in creating web solutions driven by great content and underpinned by the best possible user experience. We strive to provide world-class customer service and aim to foster long-term relationships with our clients; many of whom have been with us for years.

Big Decision has been providing website design, ecommerce and online marketing services to clients across the UK since 1999. We are currently based in Biggar, Lanarkshire, Scotland.


We work in a relaxed and informal way; our door is open, we are always contactable and dress code is (very) casual. This does not impinge on the professionalism of our work or our attitudes; it’s just the way we like it.

We encourage creative and critical project collaboration from both the team and our clients, in the knowledge that this will drive excellence. We are passionate about what we do. We strive to produce the best product we possibly can; after all, it makes perfect business sense for us too.

Commitment to our clients and attention to detail is at the heart of what we do. We value and respect each client as if they were our biggest.

Honesty - Openness - Integrity

We place huge importance on running our company and dealing with our clients in an honest, fair and upfront way.

Why Us

There’s no shortage of web designers around, ask ten companies for quotes and you will receive ten different responses. In truth, we don’t strive to be the cheapest. In today’s modern web environment it’s unlikely you will get far if this is your only consideration (sadly a £250 web site is unlikely to perform); there are just too many aspects to a successful web project, all requiring careful attention.

We are confident that our professional approach, our experience, our attention to detail and our values set us apart. Sometimes we may not be the best option for you, if this is the case we will tell you; it’s not in our interest to take on projects we can’t deliver.


Big Decision was founded by Pete Featherstone in 1999. In the early days we mainly focused on web design for small business. Soon we were heavily involved in ecommerce projects, including the running of an in-house ecommerce website, which provided invaluable experience in the field.

The modern web landscape is unrecognisable from those early days; Big Decision has grown with it and we look to maintain the ability to advise small and medium enterprise on appropriate web strategies by keeping pace with current developments and trends.

We are now a tight team of four looking to provide our clients with a personal, friendly service allied to quality products and services.

Our Websites

Ecommerce Now